Taylor & Francis

Power and Politeness in the Workplace provides insights into the way we all talk at work. The book contains a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified.This book aims to provide useful information to those interested in the many functions of talk at work. It should be useful to those teaching business or interpersonal communication courses, language in the workplace courses, courses on discourse analysis, communication studies, pragmatics and sociolinguistics. It should also be of interest to workplace practitioners, and especially those involved in Human Resources training, communication skill development, and professional development and education.

Sociolinguistics is the study of the interaction between language and society. In this classic introductory work, Janet Holmes examines the role of language in a variety of social contexts, considering both how language works and how it can be used to signal and interpret various aspects of social identity. Written with Holmes' customary enthusiasm, the book is divided into three sections which explain basic sociolinguistic concepts in the light of classic approaches as well as introducing more recent research.This fourth edition has been revised and updated throughout using key concepts and examples to guide the reader through this fascinating area, including:- New sections on:koines and koineisationlinguistic landscapesNew EnglishesStylisationlanguage and sexualitysocietal approaches to attitude researchforensic linguistics- A new selection of informative examples, exercises and maps -Fully updated further reading and references sectionsAn Introduction to Sociolinguistics is an essential introductory text for all students of sociolinguistics and a splendid point of reference for students of applied linguistics. It is also an accessible guide for those who are simply interested in language and the many and varied uses we put it to.

This new edition of Colloquial Arabic of Egypt has been revised and updated to make learning Egyptian Arabic easier and more enjoyable than ever before.Specially developed by experienced teachers for self-study and class use, this course offers you a step-by-step approach to spoken Egyptian Arabic - the most widely understood dialect in the Arab world. No prior knowledge of the language is required.Features includeArabic in romanization form throughout, with optional Arabic script supplementsEmphasis on modern conversational language with clear pronunciation guidanceProgressive introduction to the Arabic alphabet to aid familiarity with simple labels and signsGrammar section and bilingual glossaries for easy referenceStimulating exercises with lively illustrations A new companion website with additional resources for teachers and learners.By the end of this rewarding course you will be able to communicate confidently and effectively in Egyptian Arabic in a broad range of everyday situations.

Power and Politeness in the Workplace provides insights into the way we all talk at work. The book contains a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified.This book aims to provide useful information to those interested in the many functions of talk at work. It should be useful to those teaching business or interpersonal communication courses, language in the workplace courses, courses on discourse analysis, communication studies, pragmatics and sociolinguistics. It should also be of interest to workplace practitioners, and especially those involved in Human Resources training, communication skill development, and professional development and education.